1. Purpose and Scope of Information Collection
The term “Personal Information” in this Policy refers to information that identifies or can be used to identify the personal identity of customers. The types of personal information we process (which may vary depending on applicable legal jurisdictions) include:

Company name, store name, business unit, transaction address, tax code

Full name, ID card number, contact address

Email, mobile phone number, landline number

We always inform customers of the specific purpose whenever we need to collect personal information on this website, and all information must be voluntarily provided by the customer.

2. Scope of Information Usage
The personal information collected will be used only within the company. SPRAYWAY-TPR Co., Ltd. may disclose collected customer information to third parties such as our agents or other service providers in order to deliver the best service to customers.

When necessary, we may use this information to contact customers directly through various means such as: open letters, order confirmations, thank-you notes, promotional information, or details about new services.

SPRAYWAY-TPR Co., Ltd. will strive to ensure that all employees, officers, agents, consultants, or relevant third parties involved in collecting and processing customer information are aware of and understand this privacy policy.

3. Information Retention Period
SPRAYWAY-TPR Co., Ltd. will store the personal information provided by customers on our internal systems throughout the duration of service provision or until the purpose of collection is fulfilled, or when the customer requests deletion of the provided information.

4. Address of the Information Collector and Manager
SPRAYWAY-TPR Co., Ltd.
No. 5 Le Trung Nghia Street, Bay Hien Ward, Ho Chi Minh City
Tel: +84(8)3811 4000 – Fax: +84(8)3811 4111

5. Methods and Tools for Users to Access and Modify Personal Information
Customers wishing to edit their personal information, please contact the customer service department of SPRAYWAY-TPR Co., Ltd. via our hotline: +84(8)3811 4000

6. Commitment to Protect Customer Personal Information
SPRAYWAY-TPR Co., Ltd. will not share your personal information with any other company except for agents and relevant service providers involved in delivering services to you.

In special cases, SPRAYWAY-TPR Co., Ltd. may be required to disclose personal information, for example, when such disclosure is necessary to prevent threats to life or health, or for law enforcement purposes.

SPRAYWAY-TPR Co., Ltd. is committed to complying with the Privacy Act and relevant National Privacy Principles.